cancellation policy:

your appointment is reserved exclusively for you.  to avoid any cancellation fees, please get in touch as soon as possible if you need to make any changes as this allows for those on the waitlist to book in your place. missed appointments and same-day cancellations (of your full or partial appointment) will result in a fee equal to the full rate of your scheduled service/s. late arrivals will result in shortened service time, thus, impacting desired results and will be subject to full service rates.